1. General Information: The website Katharizoume.gr has the purpose of presenting our services and the easy communication of customers with the company. All information published here, such as service descriptions, indicative prices and photographic material, is provided for information purposes and is subject to change without prior notice.

The company reserves the right to update, upgrade or discontinue parts of the website without notice, in order to improve the user experience and the services provided.

2. Services: Our company offers specialized biological cleaning services for mattresses, carpets, sofas, armchairs and other textile surfaces. All work is carried out with professional equipment and certified hypoallergenic environmentally friendly products. Prices or quotes quoted may vary depending on site specifics, degree of soiling or distance. The company reserves the right to adjust costs after an autopsy or detailed description by the customer.

3. Reservations & Appointments: Users can request an appointment or cleaning estimate through the available contact forms, by phone or via social media. Sending a request is not an automatic booking confirmation.

The confirmation of each appointment is made exclusively by the company, after consultation with the client for the date, time and needs of the cleaning. The business reserves the right to refuse or amend an appointment request if it is not feasible to accommodate.

4. Cancellation or Modification of Appointment: If there is a need to cancel or change an appointment, please let us know at least 24 hours in advance so that we can adjust our schedule and accommodate other clients.

In cases of repeated cancellations or no-shows without notice, we reserve the right to request a deposit for future appointments or refuse service.

5. Liability & Restrictions: Our company makes every effort to ensure the safe, efficient and professional performance of services. We are not responsible for any damage to fabrics, surfaces or furniture that have pre-existing damage, stains that cannot be removed due to chemical ageing, or incompatibility of materials with cleaning products.

Customers are required to inform us of any special requirements, allergies, construction sensitivities or material care instructions before starting work.

6. Intellectual Property: All content of the website - including text, photos, videos, logos, graphics and design elements - is the intellectual property of KathariZoume or licensed by third parties and is protected by Greek and European legislation. Any partial or total reproduction, copying, distribution or use of the content without written permission is prohibited.

7. Protection of Personal Data: Katharizoume.gr strictly adheres to the current legislation on the protection of personal data (GDPR). The information you provide us through the website (e.g. name, phone number, email) is used exclusively for the service of your requests and communication with you. We do not transfer data to third parties without your consent, unless required by law. You may at any time request deletion or modification of your personal data.

8. Modifications to the Terms of Use: The company reserves the right to modify, extend or update these terms of use at any time and without prior notice. The changes will take effect from the moment they are published on the website. We recommend that you visit this page periodically to be informed of any changes.